Oct 7, 2026
Introduction
Northway Homes (“Northway,” “we,” or “us”) respects your privacy. This policy explains what information we collect through northwayhomes.com (the “Site”), how we use it, and the choices you have.
Northway Homes is a homebuilder based in Charlotte, North Carolina. By using the Site, you agree to this policy. If you do not agree, please do not use the Site.
Information we collect
We collect information you give us and information the Site collects automatically.
Information you give us
- Contact form: first and last name, email address, phone number, whether you are working with a real estate agent, what you need help with, and your message.
- Sell Land form: first and last name, email address, property address, approximate lot size, and any details you add about your property.
- Email signup: your email address.
- Direct contact: anything you share when you email or call us.
Information collected automatically
When you visit the Site, we and our service providers may collect your IP address, browser type, device type, the pages you view, how long you stay, and the page that referred you. We collect this through cookies and similar tools described below.
How we use your information
We use your information to run our business and serve you better. Specifically, we use it to:
- Respond to your questions and requests, including tour requests and agent inquiries.
- Review property submissions and follow up about land we may want to buy.
- Send updates about new homes, coming soon listings, and special offers if you sign up for our emails.
- Run, secure, and improve the Site, including understanding which pages and features people use.
- Meet legal obligations and protect our rights.
Cookies and analytics
The Site uses cookies and similar tools. Cookies are small files saved on your device that help a site work and show how it is used.
We use cookies and analytics tools, such as Google Analytics, to count visits, see which pages are popular, and improve the Site. Some pages also include content from other companies, such as a YouTube video, which may set their own cookies when the content loads.
You can control cookies in your browser settings. You can block or delete them at any time, but some parts of the Site may not work as well. You can also opt out of Google Analytics with the Google Analytics opt-out browser add-on.
How we share information
We do not sell your personal information. We share it only in these cases:
- Service providers. Companies that help us run the Site and our business, such as website hosting, email delivery, analytics, and form handling. They may use your information only to provide services to us.
- Our team and partners. Northway team members and, when relevant to your request, real estate agents or other partners who help us respond to you.
- Legal reasons. When the law requires it, or when we need to protect the rights, safety, or property of Northway, our customers, or others.
- Business changes. If Northway is involved in a merger, sale, or similar transaction, your information may transfer as part of it.
Third-party services and links
The Site links to and embeds services run by other companies. These include our home warranty provider, StrucSure, YouTube, and our social media pages.
These companies have their own privacy policies, and we do not control how they handle your information. Please read their policies before you share personal information with them.
Data retention and security
We keep your information only as long as we need it for the purposes in this policy, or as the law requires. When we no longer need it, we delete it or make it anonymous.
We use reasonable safeguards to protect your information. No website or email system is completely secure, so we cannot guarantee absolute security. Please do not send sensitive information, such as financial account numbers, through the Site forms.
Your choices
- Emails. You can unsubscribe from our update emails at any time using the link in the email, or by contacting us.
- Your information. You can ask us to tell you what personal information we hold about you, correct it, or delete it. Contact us using the details below.
- Cookies. You can manage cookies in your browser settings, as described above.
Depending on where you live, state law may give you additional privacy rights. If you want to use a right, contact us and we will respond as the law requires.
Children’s privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us personal information, contact us and we will delete it.
Changes to this policy
We may update this policy from time to time. When we do, we will post the new version on this page and change the date at the top. Please check back often. Your continued use of the Site after a change means you accept the updated policy.
Contact us
If you have questions about this policy or want to use your privacy choices, contact Northway Homes:
- Email: Info@northwayhomes.com
- Phone: 704-778-0428
- Location: Charlotte, North Carolina